Privacy policy
What we collect, why, and the choices you have.
Last updated: June 2026
Information we collect
- Order information: name, shipping address, email, and phone number.
- Payment information: processed securely by our payment providers; we do not store full card numbers.
- Usage data: pages visited and device information, collected via cookies and analytics to improve the site.
How we use it
- To process and ship your orders and provide support.
- To send order updates and, with your consent, occasional product news.
- To detect fraud and comply with legal obligations.
Sharing
We share information only with service providers who help us operate — payment processors, shipping carriers, and analytics providers — under contractual confidentiality. We do not sell your personal information. We may disclose information when required by law.
Cookies
We use essential cookies to run the cart and checkout, plus optional analytics cookies. You can control cookies through your browser settings; disabling essential cookies may break checkout.
Data retention & security
We retain order records as required for tax and legal purposes and protect your data with industry-standard safeguards including encryption in transit. No method of transmission is 100% secure, but we work to protect your information.
Your rights
Depending on your jurisdiction, you may request access to, correction of, or deletion of your personal information. Email privacy@vialz.com to make a request.
Contact
Questions about this policy? Email privacy@vialz.com.